How does voice search differ from AI chat retrieval for local businesses?
Voice search (Siri/Alexa) typically seeks a single 'best' result for immediate action, whereas AI chat (ChatGPT/Perplexity) seeks a comparative list with evidence. Optimizing for both requires a mix of concise 'Featured Snippet' style answers and deep 'Entity Authority' evidence.
The way users 'speak' to devices is evolving, and your marketing must evolve with it.
1. The 'Answer Engine' vs 'Action Engine'
Voice search is often an 'Action Engine' (e.g., 'Call an SEO agency'). AI Chat is an 'Answer Engine' (e.g., 'Compare the top 3 SEO agencies in Irvine').
2. Conversational Keywords
Both rely on natural language. Stop optimizing for 'SEO Irvine' and start optimizing for 'Who is the most reliable SEO company in Irvine California?'.
3. Speed and Accessibility
Technical performance is non-negotiable. If your site doesn't load instantly, voice assistants will skip you for a faster competitor, regardless of your authority.